Frequently Asked Questions
Everything you need to know about shopping with Tiddlers & Nippers Ltd.
What is your shipping policy and delivery timeline?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express orders arrive within 1-2 business days. All orders are processed from our warehouse within 24 hours.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags attached. To start a return or exchange, please visit our online Return Portal and follow the step-by-step instructions.
Do you provide a size guide for your clothing?
Yes, every product page features a detailed size chart. Since our fashion range includes various fits, we recommend measuring your child and comparing it to our size guide to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your garments made from sustainable materials?
At Tiddlers & Nippers Ltd, we prioritize quality and ethics. Many of our collections are crafted from organic cotton and recycled fabrics to ensure they are gentle on your little one's skin and the planet.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking link so you can monitor your package's journey to your doorstep.